Welfare reform impact club
The club uses HouseMark benchmarking metrics to set a baseline and then track the impact of welfare reforms on our members. The data is collected and analysed before each meeting. This analysis provides the basis for discussion at the meetings – eg who is doing what in response to the reform and how successful are they?
Learning from Direct Payment projects shows it takes nearly two years to bring arrears management back within top quartile tolerances – can your business plan withstand that sort of hit?
Topic coverage
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income protection and debt prevention
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under-occupation – tenancy issues, allocations, transfers and mutual exchanges
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diversity driven interventions – use of customer insight to target interventions and support such as money management and budgeting skills
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digital inclusion
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rewards schemes: incentives, rewarding clear rent accounts
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differentiated products – mortgage rescue; rent deposit schemes; downsizing schemes
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learning from other sectors
Meetings and locations
The club meets three times per year in a northerly and southerly location.
More information
If you would like to find out more about the welfare reform impact club or would like to join, contact or call .
