​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Value for money & business effectiveness

HouseMark is already a thought leader in the area of VFM and business effectiveness, and our consultancy support offer builds on the use of data to evidence VFM with a flexible range of approaches to telling your value story and embedding VFM into your organisation.

Our support services include:

  • VFM self-assessment – support in undertaking the annual VFM self-assessment as required of English housing associations by the HCA regulator.​
  • ​Repairs VFM toolkit​ - an annual opportunity to join with others to undertake detailed, in-depth comparison and analysis of your responsive repairs and voids services.​
  • VFM reviews – of whole organisation and of specific services, using data to suggest action to improve ​VFM in the business, driving out waste, lean approaches and cost reduction
  • Embedding VFM – working with clients to ensure comprehensive understanding and ownership of the VFM agenda and imperative; includes board and senior level briefings and facilitation, staff workshops etc
  • VFM critical friend – working closely with clients' senior teams to provide an external perspective, challenge and support on their VFM work

  • Service charge MOT​ - ​covering every aspect of ​service charging and ​delivery of communal services, from financial appraisal to ​implementation.​

Film: VFM recipe book

Watch our film which talks you through the 'ingredients' you can use to improve value for money in your organisation.

Podcast: Where are we now with the VFM self-assessment​?

With the production of this year’s VFM self-assessments well on the way you may find this podcast interesting. HouseMark are able to offer you a VFM self-assessment review. Our approach is as a critical friend, it’s a one day desktop review which will result in observations and guidance being fed straight back to you.

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​​Useful links

​Download 'Where are we now with the VFM self-assessment?'​​

Download 'A sense of purpose - defining value for money in council housing'

Download 'The first year of VFM self-assessment'​

​Download 'Social hearts, business heads: new thinking on VFM for housing associations'​

Download second year of value for money self assessments​

More information

Contact or call .

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 Events

  • Data-driven customer insight
    3 June 2015, London
  • Estate Services Learning Event
    8 July 2015, Cardiff
  • Digital housing and Big Data demystified
    9 July, London 2015
  • Improving performance in ASB
    16 July 2015, University of Warwick

 HouseTalk