Help
Technical advice
You can use Microsoft Internet Explorer 8 to 9, Mozilla Firefox or Google Chrome for optimal performance and reliability when using the HouseMark website. Internet Explorer 10 needs to be used in Compatibility View.
To use the subscriber area of the website, your browser options must be set to:
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JavaScript enabled
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accept cookies
What is a cookie?
A cookie is a very small text file that is placed on your computer's hard drive when accessing a website. It is an identification card, which is uniquely yours and can only be read by the server that gave it to you.
It cannot be used to deliver computer viruses.
Why do we use cookies?
The cookie is required to authenticate you as a registered user and so enable you to log in and navigate the site.
Additional advice for organisations using proxy servers or filtering software
If you experience difficulties accessing the subscriber area of the website, we recommend that you contact your IT department for advice. If your organisation has a proxy server or uses filtering software, then your IT department will need to:
- housemark.co.uk
- www.housemark.co.uk
- housemarkbusinessintelligence.co.uk
- benchmarking.housemark.co.uk (HouseMark Core benchmarking site)
- max-net.co.uk (HouseMark PI tracking site)
- housemark.coactiva.com (HouseMark online data entry module)
- planform.housemark.co.uk (HouseMark's business plan enhancement service)
- ppb.housemark.co.uk (HouseMark's priority performance benchmarking)
- datacollection.housemark.co.uk (HouseMark's data collection service)
Log in problems
If you have difficulty logging in, please check that you have entered the correct user name and password and that you have not left on the CAPS LOCK.
IT support
If you need IT support to enable you to use the website, please contact your HouseMark local administrator.
If he or she is not able to assist, please contact or call the IT helpdesk Tel: .
